Sales-n-Stats v2.1 is a solution combining live help software and a web analytics tool that adds personal touch and ultimate customer care to your website and provides you with the ability to analyze website statistics in real-time. It blends the advantages of live personalized communication, usual for a brick & mortar shop, with the power and flexibility of an e-commerce website. In one software package it combines real-time website monitoring and visitor tracking, live customer help via text and voice chat, personal profile and the history of visitor's messages and actions.

Offer live communication through text chat or voice chat via Skype. Identify your customers by SkypeId, accept incoming or make outgoing calls and switch between voice and text chat. Featuring extended feature set for live support services: content pushing, canned messages, call transferring.

Track your website visitors in real-time and read the situation on your website at a glance. Analyze all the aspects of your online business with extensive reports: sales, ROI, website statistics, visitors behavior, internet ad campaigns and other.

We offer a single-operator edition and a multiple-operators edition for companies and businesses owing medium and large e-commerce web sites as well as a completely free edition that will be the best solution for small web sites. See the comparison chart for more information.

Improve website visitor conversion rate with live help functionality of the software. Anyone who needs live help or is in doubt can instantly contact your representative and ask questions or get a consultation.

Know what is happening at your site now with website visitor tracking tool and comprehensive website statistics reports. Each visitor is immediately displayed on the website monitor along with information about his location, so you can read the situation in real time and react respectively, eg. help a doubtful customer. With this software your website will no longer be a black box playing unexpected tricks.

Increase customer satisfaction level by providing personalized approach to every visitor. In Sales-n-Stats all communication history and visitor's activity tatistics are stored in a visitor's profile and available for later reference whenever this customer returns to your website.. Start building customer relationships from the first visit.

Eliminate costs for long distance calls. Talk to your customers, wherever they are, using text or voice chat, without per minute charges.

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